Running 20 hours a day, everyday and serving all parts of central London ,the underground (or tube) is one of the easiest ways to travel .

Tickets can be purchased from ticket machines and ticket offices at all stations. Entering and leaving the underground is made simple by the ticket operated gates. At the end of your journey, if the value on your ticket is used up, the gate will open but your ticket will be retained. The underground  is divided into six fare Zones' with zone 1 covering central London.

* Special fares apply between Keenton and Harrow & Wealdstone on the Bakerloo line and north of Moor park on the metropolitan line

With over 17,000 bus stops all across London you're never far from a bus route. And with only two cash singles fares covering the whole of London. its especially simple to get around. For any bus journey in outer London the fare is just 70p And for journeys into, from, within and across central London (Zone 1 )the fare is £ 1.00.Children under 16 years old can make any bus journey in London for a flat fare of 40p(14 and 15 year olds require a Child Photocard). For One Day Travel cards and longer period tickets. The bus network is divided into four zones: Zone 1 covering central London and Zone 2,3,4 covering outer London. In London there are two types of bus stop which are treated differently:

Compulsory: Buses always stop here unless full. Request: To stop a bus put your hand out and the bus will stop ,unless already full. To get off at a request stop ring bell once and in good time to let the driver know. Night buses (prefixed with the letter N) treat all stops as request stops. While most of London's buses are red, some come in other colours also.

Daily riverboat services operate from most central London piers. Services go to and from Greenwich and the Thames barrier in the east and, during the summer ,as far as Hampton Court in the west. Travel card and LT Cards are not accepted on riverboat services. You can purchase tickets for most trips at the pier or, in some cases on the boat.

The Docklands Light Railway (DLR) runs through the Docklands and Canary Wharf from bank and Tower Gateway providing a fast ,scenic route to the Cutty Sark for Maritime Greenwich. Also serving Stratford, Beckton and Lewisham. Travel cards are accepted.

Tram link serve the centre of Croydon and radiates out to Wimbledon. Leaving approximately every 15 minutes it is one of the most user friendly ways to travel in south London. Tickets can be purchased from automatic ticket machine located at the tram stops and Travelcards are accepted for travel.

The National Rail network covers the entire country, leaving from central London locations and spanning out to even the remotest spots in the UK. Travelcards are accepted within the Greater London area .Beyond that you will need to purchase a ticket for your journey either from the train station or, in some cases, on the train.

Heathrow By Underground: The Piccadilly line serves. Heathrow with trains running every few minutes from early morning to late evening .The journey time from central London is around 50 minutes.

By bus: Airbus A2 runs every 30 minutes throughout the day from a number of stops in central London. Alternatively, you can use the Feltham Rail air bus link. Take the train to Feltham station (change at Clapham Junction if necessary ) for connecting service. National Express coaches run from Victoria Coach Station every 30 minutes.

By rail: The Heathrow Express runs direct, high speed trains between Paddington station and Heathrow .Trains depart every 15 minutes and have a journey time of 15 minutes to and from Heathrow Terminal 1,2 and 3. Allow an extra 5 minutes for journeys to and from Terminal 4. Gatwick

Conex South Central and Gatwick Express rail service run direct from Victoria Journey time is around 30-40 minutes. Thames link rail service run from King's Cross (Thames link), Farringdon, Blackfriars and London Bridge station. Airbus A5 operates hourly from Victoria Coach Station and Pimlico Underground station

London City

Take the jubilee line or Docklands Light Railway to canning Town for connecting shuttle bus service. Shuttle bus service also run from Liverpool Street station and Canary Wharf Underground and Docklands Light Railway stations.

Stansted

Stansted Sky train service run every 15 minutes (30 minutes on Saturday and Sundays) from Liverpool Street and Tottenham Hale station. Airbus A6 departs from Victoria Coach Station , Hyde Park Corner, Marble Arch and Backer Street hourly. Alternatively ,Airbus A7 departs from Victoria Coach Station ,Embankment and Aldgate hourly.

Luton

Thameslink rail services run from London bridge, Blackfriars, Farringdon and King's Cross (Thameslink) to Luton Airport Parkway station for the connecting free shuttle bus service .Green line coaches run from Victoria (Buckingham Palace Road), Hyde Park Corner, Marble Arch, George Street and Baker Street

Night time travel

Daytime buses and the underground run until approximately 0030.But the extensive system of Night buses operates throughout the night serving the city's many bars ,clubs ,restaurants, theatres and cinemas.

On Night buses there are generally two adult single bus fares. For any bus journey in outer London the fare is just £ 1.00 and for journey into , form , within and across central London (Zone 1) the fare is £ 1.50. Child fares are not available before 0430. All Night bus route numbers start with the letter 'N'.

Staying Safe

General advice

Smoking is not permitted on public transport . Please keep personal belongings with you at all times to avoid delays caused by security alerts (abandoned luggage may be destroyed). Be aware that pickpockets and tickets touts operate in busy areas. Please take note of all safety notices and in the unlikely event of an emergency follow the instructions of our trained staff . You will find that travelling is easier and more comfortable outside of the busy 'rush hour' which is at 0800-0930 and 1700-1800 Monday to Friday

Lifts and escalators

Keep loose clothing and luggage clear of lift doors .On escalators take extra care with children . Pushchairs and buggies should be folded. Please be careful when stepping on or off an escalator , especially when carrying luggage.

Platforms Do not stand near the edge. Never try to pick any belongings that have fallen on the track because it is electrified . Ask staff for assistance.

Boarding trains ,buses and trams

Never obstruct doors or try to get on or off as the doors are closing . Mind the gap between the train and platform edge when entering or leaving the train .Only get on or off a bus ,train or tram when it is stationary.

London's Transport Museum

A great day out in town

Covert Garden Piazza is a great setting for a great museum . Hands -on fun , Kid Zones (15 interactive station for children) , exciting bus and train simulators ,videos screen displays and live events bring the fascinating history of London's public transport alive . The museum shop sells posters. /Models , books and a hole range of terrific souvenirs.

London Travel Information Centres

Help every step of the way

The place to go for the best travel advice, free , timetables and to buy Travelcards or Bus Passes. London Travel Information Centres also sell sightseeing tours , entry tickets to many attractions and handy guide books.

Travel Information Centres are located at:

Underground stations: Heathrow 1,2,3.King's Cross. Liverpool Street, Oxford Circus, St James's Park. National Rail stations: Euston, Paddington, Victoria. Bus stations: Brent Cross ,Hammersmith , North Greenwich, West Croydon , Uxbridge. Airport : Heathrow Terminal 1 , 2 & 4 arrival halls.

London travel tickets and information are also available at
Croydon , Clocktower, Greenwich Peyps House , Heathrow Terminal 3, Hounslow Treaty Center and Waterloo International. Closed Sunday. Closed Saturday and Sunday. Closes 1500 daily.

Disabled customers requiring travel advice and information about accessible travel in London , please telephone /text phone :020 7918 3312